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Freephone Booking Line:
0808 808 9120 - Mon: 9:30am - 5:00pm, Tue & Wed: 9:30am - 8:00pm, Thurs: 9:30am - 1:00pm

Photo of a young woman looking downwards and sad Photo of a teenage girl against a blue sky Photo of two young girls having a private discussion Photo of a teenage girl considering her options Photo of a young man smiling against a blue sky Photo of a teenage girl standing and looking pensive Photo of a young woman looking thoughtful

Click on the images or text links for more info.....

Counselling at OTR poster

Counselling at OTR

Information and Informal support poster

Information & informal support

Information and Informal support at Connexions poster

Information & informal support at Connexions

Information and Informal support by Email poster

Information & informal support by EMail

Freedom Youth LGBT Counselling poster

LGBT Counselling (Freedom Youth & Off The Record partnership)

Free counselling, informal support and information for young people, 11-25

Counselling at Off The Record


Counselling

What is it?
  • Counselling allows people to talk about concerns at their own pace and supports them to find their own ways of helping themselves.
  • It is one to one (counsellor and client) and happens in a safe and confidential space.
  • It is confidential: this means that what is talked about with the counsellor will not be discussed with anyone else. There are two exceptions to this: the first is if the client is at risk of serious harm. Any action taken will be discussed with the client first. The second is supervision which is where the counsellor makes sure that they are doing the best they can for their clients by talking about how they worked with a supervisor, often a more experienced counsellor, outside of the organisation.
  • Off The Record counsellors work within the professional guidelines set out by the British Association of Counsellors and Psychotherapists (www.bacp.org.uk).
Who Does It Help?

Talking to someone can help with a wide variety of issues, for example:

  • relationships with family or friends;
  • self esteem and confidence;
  • felling low and depression;
  • stress;
  • anger;
  • anxiety;
  • panic attacks;
  • loss;
  • bullying;
  • eating distress;
  • self-harming;
  • mental health issues.
How to book an appointment and what happens afterwards?
  • It is self-referring: this means that clients can call us directly, ask about counselling and make an appointment.
  • To do this call the helpline or use the drop-in (see panel on left for times, etc.).
  • Six sessions are offered, each lasting between 50 minutes and 1 hour. They take place each week at the same time.
  • Clients are asked to let us know if they cannot attend and are given 48 hours to do so after the time of their appointment.
  • Clients can return after a period of three months if they need further support.

There is more information about counselling at www.youthaccess.org.uk and www.bacp.org.uk

Outreach Work

Off The Record provides counselling services at: City of Bristol College, Withywood, Barton Hill and Lawrence Weston. At the City of Bristol College in particular, all students at any campus can access Off the Record counselling there - simply contact the college student welfare department for details, tel 0117 3122 737, or visit the Student support section of the college's website.


Click on the images or text links for more info.....

Counselling at Withywood poster Counselling at Barton Hill poster Counselling at Lawrence Weston poster Counselling at Lockleaze poster
Counselling at Withywood, Barton Hill, Lawrence Weston, Lockleaze

Off The Record Freephone Booking Line: 0808 808 9120 - Mon: 9:30am - 5:00pm, Tue & Wed: 9:30am - 8:00pm, Thurs: 9:30am - 1:00pm.


Please note: the young people shown in the photographs on this website are not Off The Record clients. The photographs have been selected from free stock, widely available on the Internet, and the identities of the models are not known.