Free counselling, support and information for young people, 11-25
Information and Support Work
Information
What can we help with?
- We can provide practical and reliable up-to-date information on a variety of issues specific to young people (housing, debt, benefits, etc.);
- We can talk to other organisations on your behalf;
- Offer free access to the internet for up to one hour;
- Refer you to the NightStop Service, which provides temporary accommodation for up to 3 nights.
How to access the service?
- Call free on 0808 808 9120;
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Our Aims
- To offer a warm, non judgemental and confidential space (limitations to this are the same as with counselling);
- To give a clear and accurate explanation of the information given and of the client's choice.
Disclaimer
This service makes every reasonable effort to offer accurate and up-to-date information. The information is for general use and not personalised.
Support Work (Youth Support Workers)
What is it and whom does it help?
- Youth Support Workers can offer a short-term confidential listening service. Limits to confidentiality are the same as with counselling.
- It may be helpful for clients who need more than information and for whom counselling is not yet accessible.
- It is particularly relevant to clients experiencing emotional distress or in crisis.
- A one-off session of 50 minutes to 1 hour is offered.
- Clients are seen in a private and confidential space.
- Our Youth Support Workers receive ongoing training and external supervision.
How to access the service?
- Call free on 0808 8089120
E-mail informal Support and information
- Please note, Off The Record cannot guarantee an immediate answer and does not yet offer counselling by email. We aim to reply to any message within two days;
- Please Email: confidential@otrbristol.org.uk
Click on the images or text links for more info.....
Counselling at Withywood, Barton Hill, Lawrence Weston, Lockleaze
Off The Record Freephone Booking Line: 0808 808 9120 - Mon: 9:30am - 5:00pm, Tue & Wed: 9:30am - 8:00pm, Thurs: 9:30am - 1:00pm
Please note: the young people shown in the photographs on this website are not Off The Record clients. The photographs have been selected from free stock, widely available on the Internet, and the identities of the models are not known.
